Feb 07, 2016  In the window that opens, look for an SMTP (outgoing mail) account with a name that matches the account you're trying to add. Double-click it. Another window will open, showing a list of all the outgoing mail accounts. Click the minus-sign button to delete the matching one, then click OK. Try again to add the mail account.

1. Mac Mail App This Account Already Exists Online
2. Outlook Account Already Exists
3. Windows Mail Account Already Exists

1. Hello, I am trying to add my email from Comcast to apple mail. However, when I try to add the account I get the message 'account already exists', I have no clue what is going. I've check Internet accounts and the account is not listed. Any help is appreciated!
2. When I deleted my Mail account out of settings & tried to re-add it, it says this account already exists after putting in my info Mail accounts - iPhone, iPad, iPod Forums at iMore.com Verizon customers!

On your Mac, you can receive an error saying ‘The Account Already Exists’ when you try and add an email to your Apple mail.

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This problem can be really frustrating especially when you’re trying to use your Apple mail.

The Reason for this Error

Mac Mail App This Account Already Exists Online

You’re seeing ‘The Account Already Exists’ error because there’s a problem with iCloud Keychain. iCloud Keychain syncs a lot of data across all of your Apple device – the email you’re trying to add is amongst your iCloud data trying to sync but’s it’s stuck.

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When you sign out of iCloud, the email in Keychain stops syncing, therefore, you’re able to add the email to your Apple Mail.

Sign in and Out of iCloud on Mac

1. Click the Apple logo at the top left and go to System Preferences
2. Click on iCloud in the third row
3. Click Sign out to sign out of iCloud
4. Add the mail account to Apple mail
5. Sign back into iCloud
6. The Account Already Exists should no longer pop up

The error usually affects all versions of Mac OS X EL Capitan.

Sign in and Out of iCloud iPhone

Outlook Account Already Exists

1. Go to Settings > click your name
2. Scroll down and tap Sign Out
3. Enter your Apple ID password and tap Turn Off
4. Turn on the data that you want to keep a copy of on your device
5. Tap Sign Out
6. Add the mail account to Apple mail
7. Go to Settings > iCloud and sign in with the Apple ID

Windows Mail Account Already Exists

After you’ve done this, the error message should no longer pop up on your Mac or your iPhone.