Mac Not Charging Properly Update Software

Having trouble charging your battery after updating your Mac to macOS Catalina?

This issue has been happening to several Mac users, and the reports indicate that the issue started originating from updating their macOS version to macOS Catalina (10.15).

Now it can be tricky to pinpoint where exactly things are going wrong, and that is precisely we’ve written this post. Before you conclude that it could be a battery failure, you need to make sure that the software is not at fault.

Mar 24, 2020  For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable. To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device.

Hopefully, by the end of this guide, you will be able to get your battery working back again on your Mac.

Without wasting any more time, let’s dive right in!


How to Fix Battery Not Charging After macOS Catalina Update: 9 Ways

1. Check the Physical Connection.

When charging your Mac, there are four significant factors that you need to consider. First and foremost is your power source or power outlet where you plug your charging device. You will want to make sure that it works by plugging in any other device or equipment. If none of the other devices or equipment can function, then you will need to find another power outlet that works.

The second factor is to make sure that there is no damage to your power adapter. To avoid compatibility issues, use the genuine one that came with your Mac’s box. Try to inspect the power adapter and see if it is damaged. It’s always a good idea to use a genuine power adapter that comes from Apple themselves.

Again, this is also true with the cable that connects your adapter to your Mac. Check the cable for any damages, especially the connectors on both ends. It’s a common instance to find the connectors be loose or easily break due to heavy usage.

The last one is to make sure that the battery of your macOS device is still healthy. In reference to that, we have a previous guide on how to check the battery health of your macOS. By doing this, you may be able to check if your battery is still working or needs to be replaced. If it needs replacement, please be sure to replace it with a genuine battery from your nearest Apple Store.

Another additional possibility that you need to check is your device casing or covers. Sometimes this protective layer can hinder the proper fit of your power cable to your device’s power port. Try to remove the cover or casing on your Mac. Make sure that the power cable is properly connected to the power port for a successful charging process.

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2. Close the Screen While Charging.

This is a useful workaround if you are using a MacBook and was initially suggested by Apple for MacBook Pro users who were experiencing random shutdowns. Several users over on the forums have also tried it and were able to resolve the charging issue on their macOS Catalina. The only downside to this solution is the 8-hour wait to allow the machine to rest before proceeding. If you’re not

Note ⚠️

For the fix to be successful, make sure that your battery status is below 90%.

Here’s how you can do it:

  1. Go ahead and connect your Mac to the power adapter.
  2. Then, close all applications to free resources and terminate possible app conflicts.
  3. Now close your computer screen to put it in Sleep mode.
  4. Allow your Mac to charge for at least 8 hours.
  5. Finally, once the 8 hours up you can open your computer screen. Additionally, check if you have any pending macOS updates to be installed (Method 5). You should also see that your battery is now charging.

It is advisable that you do this process with no applications running in the background of your Mac. If you urgently want to use your Mac while it charges, then make sure to minimize the number of apps you use. This is to make sure that there are enough resources for the battery charging process.

My Mac Will Not Update

If you notice that the battery charging issue happens again when you open a certain application, then make sure you close that application. The particular application may likely be consuming a large number of resources on your Mac which can only be fixed with an app update.

3. Check Docking Station For Apple Compatibility.

Perhaps you’re using a third-party docking station when charging your Mac or hooking it up to your external monitor. When using an external docking station, it’s important to pay close attention to their compatibility with Apple devices as not all docking stations support the type of MacBook that you have.

There are other docking stations such as the StarTech and Elgato Thunderbolt 3, which require that you keep up to date with their drivers and updates to ensure compatibility.

If you’re unable to locate a downloads page for your docking station manufacturer online, then try to contact the manufacturer for assistance. They usually provide a guide on how to upgrade the firmware of their equipment with the box which you’ve received the docking station.

4. Restart Your Mac.

Your Mac may have been running for a very long time without any shutdown. We often advocate in our posts that it’s essential to perform a restart once in every few days, This is so to allow your machine to clear any unnecessary tasks running in the background and allow it enough room to perform additional functionalities.

There are two ways you can go about restarting your Mac. One way to do it is to click the Apple logo on your macOS Catalina and then select Restart.

Another way is to press and hold the Power button of your computer until the option for Sleep, Shutdown, or Restart appears. Click on Restart to confirm and finalize the process.

Once you’ve restarted your Mac, you should be able to charge your battery as normal since, after the start-up, your computer only runs the core processes. Meaning, no other applications are launched that might cause conflict with the charging process. Try it and let us know down below whether it works for you.

5. Update macOS Catalina to Latest Version.

Bugs and glitches in the operating system are common and often are the biggest culprit when it comes to both software and hardware issues on Macs.

The good news is that Apple does frequently release an update to fix these issues and ensure that the devices are functional.

To apply the latest patches, you must update the macOS to the newest version. To do this, click on the Apple logo on your computer, click on System Preferences and click Software Update.

Follow the instructions to complete the download and installation process. After the update, your Mac should be able to charge your battery.

6. Reset SMC of the Device.

System Management Controller or SMC, in short, is responsible for managing tasks related to the power button and power to the USB ports, battery charging, and LED light indicators.

It’s a beneficial solution, especially if you are having problems with the battery on your Mac.

According to Apple Support, here’s how you can do it:

  1. Go ahead and shut down your Mac.
  2. Then, press and hold the Control, Option, and Shift keys on your keyboard until it turns on.
  1. Next, keep holding the three keys for 7 seconds, then press and hold the Power button until the device turns off.
  2. Keep holding all four keys for another 7 seconds and then release them.
  3. Finally, press the Power button after a few seconds to turn on your Mac.

Now that you have reset the SMC on your Mac, all the settings that are responsible for battery charging and power will be set to the default values. With the default values set, you can once again test your battery by charging it.

Mac Pro Not Charging

7. Check Battery Count.

Keeping a note of your battery count on your Mac is a great way to identify if whether the battery requires a replacement. We’ve touched on this in a previous post, but we will get into it right now on how you can check it with your Mac.

To check your Mac’s battery count, go into your Apple Menu >System Information >Hardware> Power. You should be able to see (as shown below) under Health Information the Cycle Count for your Mac’s battery. Additionally, you can also see the Condition of your Mac’s battery. If it indicates contrary to “Normal”, then it’s worth taking it into your nearest Apple Store and having it checked and replaced.

For the Cycle Count, you will want to go through the table below and identify whether your Mac has reached its Maximum Cycle Count. For instance, if you own a MacBook Pro 16-inch (2019) and you find that your cycle count reaches 1000, then it’s worth bringing it in for a check and subsequently replacing it.

ComputerMaximum Cycle Count
MacBook (Retina, 12-inch, 2017)
MacBook (Retina, 12-inch, Early 2016)
MacBook (Retina, 12-inch, Early 2015)
MacBook (13-inch, Mid 2010)
MacBook (13-inch, Late 2009)
MacBook (13-inch Aluminum, Late 2008)500
MacBook (Mid 2009)
MacBook (Early 2009)
MacBook (Late 2008)
MacBook (Early 2008)
MacBook (Late 2007)
MacBook (Mid 2007)
MacBook (Late 2006)
MacBook (13-inch)
MacBook Pro
MacBook Pro (16-inch, 2019)
MacBook Pro (15-inch, 2019)
MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
MacBook Pro (15-inch, 2018)
MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports)
MacBook Pro (15-inch, 2017)
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
MacBook Pro (15-inch, 2016)
MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
MacBook Pro (Retina, 13-inch, Early 2015)
MacBook Pro (Retina, 13-inch, Mid 2014)
MacBook Pro (Retina, 13-inch, Late 2013)
MacBook Pro (Retina, 13-inch, Early 2013)
MacBook Pro (Retina, 13-inch, Late 2012)
MacBook Pro (13-inch, Mid 2012)
MacBook Pro (13-inch, Late 2011)
MacBook Pro (13-inch, Early 2011)
MacBook Pro (13-inch, Mid 2010)
MacBook Pro (13-inch, Mid 2009)
MacBook Pro (Retina, 15-inch, Mid 2015)
MacBook Pro (Retina, 15-inch, Mid 2014)
MacBook Pro (Retina, 15-inch, Late 2013)
MacBook Pro (Retina, 15-inch, Early 2013)
MacBook Pro (Retina, Mid 2012)
MacBook Pro (15-inch, Mid 2012)
MacBook Pro (15-inch, Late 2011)
MacBook Pro (15-inch, Early 2011)
MacBook Pro (15-inch, Mid 2010)
MacBook Pro (15-inch, 2.53 GHz, Mid 2009)
MacBook Pro (15-inch Mid 2009)
MacBook Pro (17-inch, Late 2011)
MacBook Pro (17-inch, Early 2011)
MacBook Pro (17-inch, Mid 2010)
MacBook Pro (17-inch, Mid 2009)
MacBook Pro (17-inch, Early 2009)
MacBook Pro (15-inch Late 2008)500
MacBook Pro (15-inch, Early 2008)
MacBook Pro (15-inch, 2.4/2.2GHz)
MacBook Pro (15-inch, Core 2 Duo)
MacBook Pro (15-inch Glossy)
MacBook Pro (15-inch)
MacBook Pro (17-inch, Late 2008)
MacBook Pro (17-inch, Early 2008)
MacBook Pro (17-inch, 2.4GHz)
MacBook Pro (17-inch Core 2 Duo)
MacBook Pro (17-inch)
MacBook Air
MacBook Air (Retina, 13-inch, 2018)
MacBook Air (13-inch, 2017)
MacBook Air (11-inch, Early 2015)
MacBook Air (11-inch, Early 2014)
MacBook Air (11-inch, Mid 2013)
MacBook Air (11-inch, Mid 2012)
MacBook Air (11-inch, Mid 2011)
MacBook Air (11-inch, Late 2010)
MacBook Air (13-inch, Early 2015)
MacBook Air (13-inch, Early 2014)
MacBook Air (13-inch, Mid 2013)
MacBook Air (13-inch, Mid 2012)
MacBook Air (13-inch, Mid 2011)
MacBook Air (13-inch, Late 2010)
MacBook Air (Mid 2009)500
MacBook Air (Late 2008)
MacBook Air

8. Calibrate the Battery.


Over time, the efficiency of your Mac’s battery decreases along with its charging accuracy. This means that even if you tried Method 7 above, your Mac might be displaying the wrong information about the battery health status.

To fix this, you will need to calibrate the battery. Here’s how you can do it:

  1. Go ahead and plug in the power adapter of your macOS device and disregard the battery status on your computer screen.
  2. Next, wait for the LED light on your power adapter to turn green, which indicates a full charge. Check your battery status on the screen, which will also indicate a full charge.
  3. Then, keep your device plugged into power for another 2 hours while using it.
  4. After that, unplug your device’s power adapter from the power outlet and let it run on battery.
  5. Continue to run on battery until the on-screen low battery warning prompts. After that, continue using it until the device goes to sleep mode.
  6. Once in sleep mode, turn off your device and let it rest for 2-3 hours or more.
  7. Finally, connect back your power adapter and charge your battery until the LED light is green. A full charge battery status will also reflect on your computer screen.

Once you have calibrated your battery, your Mac should be able to give you an accurate status of your battery. Repeat Method 7 (above) and once again identify the status of your Mac’s battery health.

9. Contact Apple for Support.

If you are still having problems with the battery charging process or if you’ve identified that your battery requires a replacement, then it’s recommended that you approach an Apple-certified technician to check your Mac.

Their services, of course, are available at your nearest Apple Store. Just make sure that you check the warranty status of your Mac for the repair or replacement process before you head off to the store. You could be entitled to a free or even discounted replacement costs for your Mac. If you’ve just bought your Mac, then you also have a 14-dayreturns and refunds window which you may use to exchange your Mac for a working one.

Mac Not Charging Properly Update Software Download

If you do not have an Apple Store in your country, then check for the available support in your area. It is still possible to have your device repaired by an Apple-certified technician by booking an appointment for repair online.

And this ends our guide on how to fix your battery not charging on macOS Catalina. We thank you for your time and continued support. If you have questions related to this topic, please feel free to leave a comment below, as we will love to help you out. ❤

If this guide helped you, please share it. 🙂

How to get updates for macOS Mojave or later

If you've upgraded to macOS Mojave or later, follow these steps to keep it up to date:

  1. Choose System Preferences from the Apple menu , then click Software Update to check for updates.
  2. If any updates are available, click the Update Now button to install them. Or click ”More info” to see details about each update and select specific updates to install.
  3. When Software Update says that your Mac is up to date, the installed version of macOS and all of its apps are also up to date. That includes Safari, iTunes, Books, Messages, Mail, Calendar, Photos, and FaceTime.

To find updates for iMovie, Garageband, Pages, Numbers, Keynote, and other apps that were downloaded separately from the App Store, open the App Store on your Mac, then click the Updates tab.

To automatically install macOS updates in the future, including apps that were downloaded separately from the App Store, select ”Automatically keep my Mac up to date.” Your Mac will notify you when updates require it to restart, so you can always choose to install those later.

How to get updates for earlier macOS versions

If you're using an earlier macOS, such as macOS High Sierra, Sierra, El Capitan, or earlier,* follow these steps to keep it up to date:

  1. Open the App Store app on your Mac.
  2. Click Updates in the App Store toolbar.
  3. Use the Update buttons to download and install any updates listed.
  4. When the App Store shows no more updates, the installed version of macOS and all of its apps are up to date. That includes Safari, iTunes, iBooks, Messages, Mail, Calendar, Photos, and FaceTime. Later versions may be available by upgrading your macOS.

To automatically download updates in the future, choose Apple menu  > System Preferences, click App Store, then select ”Download newly available updates in the background.” Your Mac will notify you when updates are ready to install.

* If you're using OS X Lion or Snow Leopard, get OS X updates by choosing Apple menu  > Software Update.

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How to get updates for iOS

Learn how to update your iPhone, iPad, or iPod touch to the latest version of iOS.

Mac Laptop Not Charging

Learn more

  • Learn how to upgrade to the latest version of macOS.
  • Find out which macOS your Mac is using.
  • You can redownload apps that you previously downloaded from the App Store.
  • Your Mac doesn't automatically download large updates when it's using a Personal Hotspot.