Outlook App Not Updating Mac
The Outlook is an effective means of communication and is used by many people worldwide. This email app on an iPhone is simple and does the job pretty well. But sometimes even the best can fail. Some users have encountered technical glitches while using Outlook app on their iPhone. If even you are unable to send or receive emails using Outlook on your iPhone, view different ways given by our expert team to fix this issue quickly.
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What causes the Outlook not working on iPhone issue?
As the complaints were prevalent from the iPhone users, Microsoft and Apple collaborated to find out the cause and to fix this issue. They found that in iOS update, there was a conflict between Microsoft email servers and the Mail app from Apple. So, the email accounts that were hosted by Microsoft became incompatible with the stock Mail app in newer iOS version like iOS 13/12/11.
When the users have trouble with Outlook, there may be some other reasons. It can be caused by Mail app settings, software glitches or email account configuration. So, we will give all the best ways to fix Outlook not working on iPhone. Follow this guide and start using your Outlook again.
1. 6 Simple Checks to Fix Outlook Not Working on iPhone
If you have encounter this problem, do not hurry to try the advanced ways. There are some simple checks you can use at the first time. Please note that if there is something wrong with the software or hardware, the methods in this part are not enough to help you.
Way 1. Check Mail Days to Sync Settings
Now check the related settings first.
Step 1: Go to Settings -> Passwords & Accounts.
Step 2: Tap the Outlook account that you have already set up and select Mail Days to Sync.
Step 3: Choose No Limit. You can also choose other options shown here. But all your emails will sync if you choose No Limit.
Step 4: All your emails will sync in a while after choosing an option.
Way 2. Action Required to Sync Email
If you are missing all your emails then you may have forgotten to connect your Outlook account to the stock Mail app.
Step 1: First, open the email that you received from Microsoft.
Step 2: Tap 'Continue using this email app' that will be at the bottom of the email. This will connect the account to the Mail app.
Way 3. Disable Do Not Disturb
If you have enabled Do Not Disturb, you will not get any email notifications on the lock screen. So, check and disable it.
Step 1: Go to Settings -> Do Not Disturb.
Step 2: If it is on, toggle it off. You can also do this from Control Center.
Way 4. Reset Network Settings
There might be an issue with network settings on your iPhone. Reset it and see if the problem gets solved or not.
Step 1: Go to Settings -> General.
Step 2: Scroll down and tap on 'Reset'.
Step 3: Now, tap on 'Reset Network Settings' and enter the passcode and confirm.
Way 5. Enable Fetch New Data
If you are not receiving any email, you need to check and enable Fetch New Data.
Step 1: Go to Settings -> Passwords & Accounts.
Step 2: Tap on Fetch New Data.
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Step 3: Toggle on 'Push'. This will push new data to your iPhone from the server.
Way 6. Toggle Airplane Mode on and off
This method has been effective in solving network issues that arise on your iPhone. If Outlook is not working properly, the chances are that there is an issue with your network.
Step 1: Open Settings and toggle on Airplane Mode.
Step 2: Wait for a few seconds and then toggle off Airplane Mode.
You can also do this from Control Center. From the Control Center, just tap on the Airplane Mode symbol to turn it on and off.
2. Fix Outlook Not Working on iPhone with Software-Related Issue
Most of the time, this kind of issue might be caused by some software glitches. So the simple checks on settings cannot solve this for you. Now find more advanced ways in this part to fix it.
Way 1. Reinstall Outlook App on iPhone
You can try to reinstall the Outlook app on your iPhone if you are unable to send or receive emails.
Step 1: Tap on the Outlook app until it starts jiggling.
Step 2: Tap on the (x) symbol at top of the icon to delete the app.
Step 3: After a few minutes, go to App Store and download the app.
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Way 2. Remove Outlook Account and Add it Again
Try to remove the Outlook account that you have added before and add it back to solve this problem.
Step 1: Go to Settings -> Passwords & Accounts.
Step 2: Select the Outlook account and tap on 'Delete Account'.
Step 3: After a few seconds, add the account again.
Way 3. Fix Outlook Not Working on iPhone without Data Loss
Most users prefer to choose a professional tool to fix this issue. iMyFone Fixppo can fix the Outlook not working on iPhone problem within a few seconds and without any loss of data. All iPhone, iPad and iPad touch are supported, as well as the iOS versions like iOS 13/12/11/10/9/8/7.
Standard mode will do the trick for fixing simple iOS issues on iPhone.
Step 1.Launch Fixppo tool on your computer and click on Standard mode. Connect your iPhone and click Next on the computer. Only then it would be detected by the software. If still it does not get recognized, you need to put it in either DFU or Recovery mode and the steps will be given clearly on the computer screen.
Step 2.The relevant firmware version is needed for fixing this issue on your device. When the device is in DFU or Recovery mode, all the firmware versions will be displayed. Choose the one you need and click on Download.
Step 3.Now, the device and downloaded firmware version will be shown. Check the information and click on the Start button. The device will restart automatically after the process is over.
Way 4. Update iPhone to Latest Version
Always keep your iPhone updated to the latest iOS version so that bugs and software glitches in the previous versions would be fixed.
Step 1: Go to Settings -> General -> Software Update.
Step 2: The iPhone will begin checking for new updates immediately.
Step 3: Tap on 'Download and install' to update your device.
Way 5. Factory Reset Your iPhone
If none of the above methods worked in solving the issue, you can factory reset your iPhone.
Step 1: Go to Settings -> General -> Reset.
Step 2: Tap on Erase All Content and Settings.
Step 3: You can finish uploading the content to iCloud or tap on Erase Now. Enter the passcode. All the contents will be deleted.
3. Fix Outlook Not Working on iPhone with Hardware-Related Issue
If there is something wrong with the hardware issue, then the above methods may probably not help you. But don't worry if this error is not getting solved even after trying all the methods. You can contact the support center of Apple and ask them for help.
Tip: What If Losing Data after Fixing Outlook Not Working on iPhone?
Do you lose the iPhone data after fixing the problem? There is nothing to worry, because you can easily restore the backup to your iPhone.
You can fully restore the official iTunes or iCloud backup to your iPhone. But this will erase the current data of your device.
If you don't want to lose the current data and want to recover only the selected files, you can use iMyFone D-Back software. It is one of the best iOS data recovery tools out there. It can recover the data when there is no backup available for your iPhone. You can also view your iTunes and iCloud backup contents which Apple does not allow.
Conclusion
We have given you all the methods for fixing the Outlook not working on iPhone problem. Try the method that is suitable for your situation and then check if the problem is solved or not. Do you think there is any other methods to fix this issue? Please inform us in the comment section below.
One of the best things about a Mac is the range of free apps that come pre-installed. However, that doesn’t mean you won’t download and install other applications from time to time. It should be easy — like most Apple tasks — but that isn’t always the case. This post explains what you can do if your Mac won’t install apps.
Contents
- 10 How to fix app problems in macOS Catalina
Related:
Quick Tips
Try out these quick tips to update or install new apps on your Mac, or read the full post for more details:
- After trying to open a new app, go to System Preferences > Security & Privacy to allow it.
- Update macOS and reboot your Mac to resolve all manner of related problems.
- Delete the app from your Mac and install it again from scratch.
- Temporarily turn off your firewall from System Preferences > Security & Privacy.
Common error messages when installing Mac apps
When trying to download or update apps, you might get one of the following messages:
- “App can’t be opened because it is not from the App Store.”
- “App failed to download. Use the Purchases page to try again.”
- “The application could not be downloaded. The installation could not be started.”
If this, or something similar, has happened to you, we have the solution below. But first, let’s make sure you’ve got the basic requirements to install an app.
What do you need to install apps on a Mac?
In order to download, install, or update an app on your Mac you will need the following three things:
- a good Internet connection
- ample free storage
- an administrator password.
Check your Internet connection by streaming a video online. If the video is slow to load, contact your Internet service provider for assistance.
Check your storage by clicking the button in the menu bar and selecting About This Mac > Storage. Ensure you have at least as much space as recommended by the app developer. Preferably a bit more.
You’ll often need an administrator password to complete the installation of an app. If need be, ask the administrator to log on and install the app themselves. Otherwise, they may need to enter their password when prompted from your account.
How do I open apps that aren’t from the App Store?
Macs benefit from a lot of in-built safety precautions, but when downloading third-party apps they can sometimes appear overzealous. By default, your Mac won’t install apps from anywhere other than the App Store, although this is easy to bypass.
After downloading an app, control-click the file in your Downloads folder and select Open from the menu. You’ll get the same ‘unidentified developer’ warning as before, but this time you’ll have the option to open the app anyway.
You can reduce the frequency of these alerts by going to System Preferences > Security & Privacy > General. Click the padlock and enter your administrator password to unlock the settings, then choose to “Allow apps downloaded from: App Store and identified developers.”
Update macOS and reboot your Mac to reduce issues
Update macOS to the latest version, unless it isn’t compatible with the app you’re trying to use. Developers typically list the recommended operating software wherever you download the app from.
Check for updates in macOS by clicking the button in the menu bar and selecting About This Mac > Software Update.
A reboot of your Mac is another effective troubleshooting tool. Shut down your Mac using the button in the menu bar, and leave it powered off for a minute or so before powering on again. After doing so — and allowing all the background processes to close down and start again properly — your Mac is likely to run with fewer issues.
Delete the app and then try to install it again.
Before deleting any apps from your Mac you should make sure you have a recent backup of all your valuable data.
It could be that the app, or the app installer, has become corrupt and this is why your Mac won’t install or update it. The only remedy for this is to remove the app from your machine entirely and download it again from scratch.
Close down any version of the app if it is currently running on your Mac by using the Quit [App] button in the menu bar. Then open Finder and go to the Applications folder, find the relevant app and drag it to the Trash.
You should check the Application folders for individual users on your Mac. This can be done by navigating from your Hard Drive > Users > [User Name] > Applications.
Empty the Trash, then restart your Mac and download the app again.
Temporarily turn off the firewall on your Mac.
The firewall does a great job of keeping your Mac safe, but it can sometimes get in the way of installing or updating other apps. You can turn it off in the System Preferences, but you should remember to turn it on again after so your Mac is not left vulnerable.
Go to System Preferences > Security & Privacy > Firewall. Click the padlock and enter your administrator password to unlock the settings, then click the Turn Off Firewall button.
You should also turn off any antivirus software, as this may also be interfering with app installations.
After your app installation or update is complete, remember to turn your firewall and antivirus software on again.
Restore your Mac to its factory settings.
This is something of a nuclear option, but it’s there if you want it.
If, after all the other steps listed above, you still can’t get your Mac to install or update apps, a complete factory restore may offer the solution. Doing so will erase all your data and reinstall the macOS, so ensure you have a backup first.
You should also be aware that the entire process can take quite a long time, upwards of six hours depending on your internet speed and how much data you have.
Problems with updating your apps
Recently, Mac users have experienced a new problem in the latest version of macOS Mojave. In this problem, users can’t update their stock apps such as Keynote or Pages. They need to click an accept button in their account, but that accept button doesn’t exist!
This doesn’t happen to everyone: some users can find the accept button without any problems. But if yours is missing, you can still update the app by deleting it from your Mac and downloading a fresh copy from the App Store.
The easiest way to delete an app is to move it to the Trash from the Application folder in Finder. Then it might be worth restarting your Mac before you download the app from the App Store again. And once you do, you’ll have the recently-updated version of it.
How to fix app problems in macOS Catalina
What to do if you can’t approve new apps in macOS Catalina
Another beta problem in macOS Catalina is the inability to approve new apps from the Security & Privacy System Preferences. We explained one way to do this above, but lots of users running the beta version of macOS Catalina have found it doesn’t work.
It seems the solution is to disable Gatekeeper temporarily while you install the new app. We strongly advise you to turn it on again afterward. You can do this by going to System Preferences > Security & Privacy, click to padlock and enter your administrator password to unlock it. Under Allow apps downloaded from: select Anywhere.
If there is no Anywhere option, open Terminal and enter the following command line:
Restart System Preferences and you should see the Anywhere option. You can undo this at any time using the command line:
Make sure you enable Gatekeeper again after installing your app, or you will leave your Mac vulnerable to attack!
What to do if you can’t update or sign in to the Mac App Store
If you’ve been test-driving macOS Catalina through Apple’s Beta Software Program, you might have experienced problems using the App Store on your Mac. Lot’s of users are unable to update or download new apps because the App Store doesn’t let them log in.
Despite entering the correct Apple ID username and password, the Mac App Store still appears as though they aren’t logged in. If this has happened to you, try the following user suggestions to resolve it:
- Sign out of your Apple ID from System Preferences > Apple Account.
- Sign out of Apple Music by going to Account > Sign Out from the menu bar.
- Try downloading the apps or updates from a different user account.
- Update macOS Catalina to the latest beta version, or revert to a stable public release of macOS Mojave.
We hope one of those tips let you install and update apps without any more issues. Leave a comment below to tell us which trick worked for you! Or if you’re still having trouble, reach out to Apple directly and tell us what they say so we can help more readers.
Dan is a freelance writer based in South West England.
He spent two years supervising repairs as a Genius Admin for Apple Retail and uses that knowledge to keep our troubleshooting guides up to date.
Long before that, Dan turned to Apple products from a musical background. Having owned iPods for years, he bought a MacBook to learn sound recording and production. It was using those skills that he gained a first-class Bachelor of Science in Sound Technology.