Sandisk Connect Wireless Stick Software For Mac

Firmware is the software code that powers your Wireless Media Drive. SanDisk actively and periodically updates the capabilities, functionality, and reliability of your Wireless Media Drive through this firmware. For optimal experience with your Wireless Media Drive, SanDisk recommends that you update your firmware with each new release. Firmware updates are free.

Update your Wireless Media Drive with your PC (Windows and Mac OS)

1. Download the latest firmware by selecting “Download Firmware” . The file will begin to download to your PC. Most web browsers will show the file being downloaded in the bottom bar. See the examples below.

Windows: Browser

Mac OS: Browser sandisk ixpand - Prime Eligible. Skip to main content. Try Prime All. Plug the SanDisk Connect™ Wireless Stick into a computer or USB-AC adapter to ensure that it’s fully charged. A full charge can take up to 2 hours. Device cannot be connected using a USB cable. Download and install the SanDisk Connect app on your mobile device.

2. Connect the Wireless Media Drive to your PC with the USB cable.

3. Copy the downloaded file (sandiskmediadrive.img) to the Media Drive


Mac OS

4. Unplug the Wireless Media Drive from the computer and launch the App. Once the App starts either of the following popup messages will appear asking to upgrade the firmware. Once you press “upgrade” the firmware update will begin.

Sandisk Connect Wireless Stick Software For Mac Download

Note: If the upgrade message does not automatically pop up in the Media Drive Application go to Settings and select Upgrade Media Drive



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5. After pressing OK the Wireless Media Drive will begin to update. The LEDs will begin to flash in sequential order. Once all 3 LEDs flash then the Wireless Media Drive will restart. The Wireless Media Drive is okay to use once the Power and WiFi LEDs turn green.

3 LEDs will begin to flash

Sandisk connect wireless stick instructions

NOTE: The SanDisk Wireless Flash Drive has TWO separate firmware versions. One for Wireless Flash Drives that shipped with 16GB or 32GB capacity and one for Wireless Flash drives that ship with 64GB capacity.

These Firmware versions are NOT interchangeable. You MUST use the Firmware version for the capacity Wireless Flash drive you are using.

SanDisk Wireless Flash Drive 16GB/32GB

Firmware version is 3.4.2 (AO2S 1105)
- Download firmware

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SanDisk Wireless Flash Drive 64GB
Firmware version is 3.4.2 (AO2E 1105) - Download firmware

Updating the Firmware
During an update, the drive must NOT turn off due to power loss or the update may permanently damage the Wireless Flash drive. To prevent this issue, make sure the wireless flash drive is fully charged and do not interrupt the update process until it is complete.
1. Make sure a microSDHC™ card is inserted into your Wireless Flash Drive.
2. Connect your Drive to a computer via USB
3. Drag the update file onto the Drive. Make sure to put it in the root or main directory and not in a sub folder.
4. Safely eject the wireless drive
On a Windows Computer, go to My Computer, right-click on the Wireless Flash Drive, then choose Eject.
On a Mac computer, find the Wireless Flash Drive on your desktop and right-click on it, then choose Eject.
WARNING: Do NOT physically remove your drive from the computer without properly ejecting it first.
5. The update should begin automatically. This will be indicated by both LEDs rapidly flashing. This process may take 1-2 minutes. Your drive will appear on your computer again when the update is complete. If the update process does not begin automatically within 15-20 seconds after you have ejected the drive, be sure you have ejected the drive or done a 'safely remove' operation, then disconnect the drive from the USB port and plug it in again.
6. If the update completed successfully, the firmware file will automatically be deleted from the Wireless Flash Drive.
Verifying the firmware version on your SanDisk Wireless Flash Drive
iOS: Settings > About > Drive > Firmware Version
Android: Settings > About Firmware Version in the Wireless Flash Drive Details section